1. Learn about this resource. 

Residents can get help paying for their electricity, gas, oil, and/or water bills. We—DC Government—will pay between $250 and $1,800 per year toward your utility bills from either PEPCO, Washington Gas, or DC Oil. The amount you receive depends on your household size, what type of home you live in, and your typical bill amount. This assistance is part of the Low Income Home Energy Assistance Program (LIHEAP).

 

In addition, we will also help you lower your electricity, gas, and/or water bills by providing:

  • 30% off on your PEPCO electricity bill (up to $475 per year);

  • 25% off on your Washington Gas bill during the winter season (up to $276 per season); and

  • About $65 off on your DC Water bill each month ($780 per year).

This assistance is provided by the Utility Discount Program (UDP). You need to reapply in September of each year to continue receiving LIHEAP and UDP assistance. Both LIHEAP and UDP are offered by the Department of Energy and Environment. The eligibility requirements and application process are the same for both programs.

2. Check if you are eligible.

You are eligible if all of these statements are true:

  • Your home is in DC.

  • Your name or the name of someone in your household is listed on your utility bills. If not, you must be able to show that someone in your household owns your home or is responsible for paying your utility bill.

  • And if one of these statements is true:

    • Your household receives support from at least one of the following programs: Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), or Supplemental Security Income (SSI) or​

    • Your household’s annual gross income—your income before paying taxes—is at or below the limits based on your household size. You can check by answering the two questions below.

get help paying for your utilities?

DO YOU WANT TO

Am I supported through this Process?


Yes! The course lasts for 9 weeks (one week per module) and during that time you will be receiving LIVE weekly question and answer sessions with Jo or Steve via Zoom. Remember too, that you have constant access to our D.M.S. private Facebook group.




Are there refunds if I’m unhappy with the course?


Since the valuable knowledge contained in this course CANNOT be unlearned once learned, this course is NON-REFUNDABLE. No exceptions.




When does this course start?


The course opens 3 times a year. If you email us, we will tell you when the next intake begins.




Who is this course for?


It is for those people who want to turn their skills and their passions into valuable online training. It will help you decide what to teach (if you do not already know), and it will show you how to construct your online program, host it and then launch it.




But I don’t have an existing business?


That doesn’t matter. This course will take you from zero to launch.




Is there a guarantee of results with this course?


We have been coaches for over 10 years, half of that time our programs have been online. As you can imagine we have many hundreds of success stories in that time. That being said, it would be illegal and unethical for us to guarantee your success. How could we? Your work ethic and your ability to be coached will determine your success.




What time should I show up for the module lessons?


There is no specific time, The modules are drip fed to you weekly to prevent overwhelm. Once you have your log-in you are good to go.




How much work should I put in?


That depends on how badly you want to be successful! If you are serious about claiming back your freedom and launching an online course then you will need no encouragement from us to put in as much dedicated hard work as it takes. However if you're looking for a ballpark figure we expect you to spend at least 5 hours a week studying and mastering the material.




Is this training in person or online?


This training is exclusively online.




How long do I have access to Blue Cow’s Digital Course Blueprint?


You will have lifetime access to the course.





4. Gather more information.

What happens after I apply?


  1. We—DC Government—will tell you if you have been approved by phone or email within two business days of applying. You can also call 311 to get an update on your application.
  2. You’ll start seeing the credits and/or discounts on your bills within two billing cycles of when you applied (about two months after). They’ll cover charges starting the day you applied.
If you are not approved, we will let you know by phone or by email within two days of when you applied. You can also call 311 to get an update on your application. You can appeal our decision within 90 days of hearing that your application is not approved. We just need your name, address, and the best way to contact you (phone or email). You can appeal online or by calling 311, or by writing to us at: The Office of Administrative Hearings 441 4th Street, N.W., Suite 450 North Washington, D.C. 20001




Are there any additional requirements I should know about?


If you would like to continue to receive utility assistance, you must reapply for the program by October of each year. If you don’t reapply by October, your assistance will stop until you reapply. We—DC Government—will send you an application in the mail to reapply in September of each year. You can reapply in person or online following the instructions above or by returning the paper application to us by mail at: Department of Energy & Environment 1200 First Street NE, 5th Floor Washington, DC 20002 When you reapply, include copies of your household’s photo IDs (like a driver’s license), social security cards or alien registration numbers, and most recent utility bill(s) for the utility or utilities that are turned off. You’ll also need proof of income, which could include your most recent pay stubs, social security statements, pension statements, unemployment benefits statements, child support statements, and/or tax return. At least one of your documents needs to list your full name and DC address to show that you live in DC.




Who should I contact if I have questions?


First, take a look at the frequently asked questions at the bottom of the page. If you still have questions, please reach out to our Affordability and Efficiency team at (202) 535-2600, Monday through Friday, from 9 am to 5 pm. Or, you can email us at doee@dc.gov with the subject line, “LIHEAP/UDP Question.”




I still need help with my utilities. What should I do?


You can find information about other resources that might help on our utilities resources page.




Frequently Asked Questions


My utility has been turned off or will be soon. Can you help me? If your electricity or gas has been turned off or if your oil tank is almost empty, you can get emergency assistance to turn it back on. You can also get emergency assistance if you are at least 55 years old and received a notice that your utility could be turned off. Can I combine utility assistance with other energy and efficiency programs? Yes. When you apply, you can say that you’re interested in getting help to reduce your home’s heat and electricity use and/or to replace a broken heating or cooling appliance. If you’re approved for utility assistance, we will email you within two business days explaining how to apply for these programs. Can I receive assistance for more than one utility? Yes. Under the UDP, if your name or the name of someone in your household is listed on your electricity, gas, and/or water bills, you may be eligible to receive a discount on each. However, under LIHEAP, you can only receive a $250-$1,800 credit toward your electricity, gas, or oil bill each year. My utility bill is not in the name of anyone that lives in my home. Can I still apply? Yes, you can still apply. If your PEPCO, Washington Gas, DC Oil, or DC Water bill does not list a household member’s name, you must include proof that someone in your household owns your home or a copy of the lease agreement that states that someone in your household is responsible for paying your home’s PEPCO, Washington Gas, DC Oil, or DC Water bill. My household doesn’t have any income. How can I prove that? If your household doesn’t have any income, you can submit one of these documents with your application:

  • An notarized income statement,
  • A screenshot of your "Claimant Profile" page on the Department of Employment Services (DOES) website showing that your "Balance" is zero ( see example),
  • A recent letter from your former employer stating that you no longer work there (if you've lost your job but are not yet receiving unemployment benefits from DOES), OR
  • A recent letter from the District of Columbia Housing Authority (DCHA) stating that your household doesn't have any income




Do all eligible applicants get utility assistance?


Yes.





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Keywords: District residents, electricity bill, gas bill, oil bill, water bill, income limits, how to pay my utility bills, help paying bills, utility discounts, homeowners, renters

 

This page was last updated May 2021.

Department of Energy and Environment