Accessibility and Privacy

Thank you for visiting our website. Our goal is to provide accessible information and seamlessly connect you with the District’s many resources for current and prospective homeowners. 

 

A note on accessibility

Since 1998, federal government agencies have been required to make web content as accessible for people with disabilities, and we're committed to meeting those standards. The steps we've taken include:

  • Providing text for graphic elements.

  • Designing web pages so that all information conveyed with color is accessible.

  • Making web pages and forms accessible to people using assistive technology such as a screen reader, eye tracking device, voice recognition software, etc.

If you are having difficulty accessing information on this website, please contact DC.Gov and provide this web address (frontdoor.dc.gov), the material you tried to access, the problem you experienced, and your contact information. We can then coordinate with the proper agency to provide the information you are trying to access.

Currently, we are in the process of translating the website in Amharic, Chinese, French, Korean, Spanish, and Vietnamese so all our neighbors can benefit from this information.

If you don't have personal access to a computer, there are several locations throughout the city that provide access to computers where you can explore this website and submit an application for one or more of the resources on the site. You can also text the word “FIND” to 83224 or call (202) CONNECT or (202) 266-6328.

A note on privacy

Some pages on this website ask you to tell us about yourself so we can provide you with information tailored to your situation. Below we detail how the information you provide throughout the website is used by DC Government. 

 

Resource Finder Quiz 

When you take the resource finder quiz, the information you share is recorded for DC Government to broadly understand the housing needs and circumstances of our residents. For example, the quiz can tell us what percent of website visitors are interested in buying a home in the coming year, are renters, are seniors, etc. Your responses are anonymous—we do not ask for your name or address. We do however collect your email address in order to send you your customized results. Your email is not used for any other purpose. 

 

Eligibility Calculators on Resource Pages

Some of the resource pages on the website have eligibility calculators to help you quickly determine if you’re eligible for the resource. These calculators typically ask about your household size and income. Like the quiz, the information you share is recorded for DC Government to broadly understand the housing needs and circumstances of our DC residents. For example, the quiz can tell us things like the average household size and income level of website visitors, etc. Your responses are anonymous—we do not ask for your name, address, or contact information.

 

Application Forms

If you choose to apply for a resource by following application links, you’ll be redirected to the website of the DC Government agency that provides the resource. Any information you share on your application form will be processed and stored by that agency and used to determine eligibility.

This page was last updated April 2021.